Policies and Terms

Refund and Dispute Policy

At EugeneButcher.com, I aim to provide the highest quality AcroYoga as an Artform in terms of teaching and creative services.

Refund Eligibility:

• Refunds are offered only for pre-paid private sessions, workshops, or events if the cancellation is made within 7 days of the purchase date and at least 48 hours before the scheduled session.
• Refunds for digital products (e.g., courses, video content) are not provided unless the product is defective or inaccessible.

Refund Process:

• To request a refund, please contact us at [your contact email] with your purchase details.
• Approved refunds will be processed within 7-10 business days and returned to the original payment method.

Disputes:

• If you believe there has been an error with a payment or service, please contact us at [your contact email] to resolve the issue amicably.
• Disputes raised through Stripe or other payment platforms without prior communication may delay resolution.

Cancellation Policy

We understand that plans can change.

Private Sessions:

• Cancellations made at least 24 hours before the scheduled session are eligible for rescheduling or a refund, as per the refund policy above.
• Cancellations made less than 24 hours before the session are not eligible for a refund.

Workshops and Events:

• Cancellations must be made at least 72 hours in advance for rescheduling or partial refunds.

No-Shows:

• Failure to attend a booked session, workshop, or event without prior notice will not be eligible for a refund or rescheduling.

To cancel or reschedule, please email [your contact email] or use the booking system on the website.

Terms and Conditions of Promotions

From time to time, EugeneButcher.com may offer promotions to new or existing clients.

Promotion Eligibility:

• Promotions are valid only for the duration stated in the offer and may not be combined with other discounts or offers.
• Promotions apply to specific services or products as stated in the offer details.

Usage Restrictions:

• Each promotion code or discount is limited to one use per customer unless explicitly stated otherwise.
• Misuse of promotions (e.g., sharing discount codes) may result in the offer being voided.

Cancellation of Promotional Offers:

• EugeneButcher.com reserves the right to cancel or modify promotions at any time.
• If a refund is requested for a service purchased under a promotion, the refund will reflect the discounted amount paid.

For any questions regarding these policies, please contact us at:Email: [insert email]Phone: [insert phone number, if applicable]